Privacy Policy

This Privacy Policy (the “Policy”) outlines our commitment to respecting the privacy of users who visit the website https://www.naofloor.com (the “Website”), operated by SAS DESCHAUMES, a French company registered under number 393 773 718 00019, VAT number FR70393773718, with a share capital of €500,000 and headquartered at 330 route de Saint Amand, 18210 Saint-Pierre-les-Étieux, France. The company's president is Mr. Samuel Deschaumes.

In providing our Website, we process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and as described below.

“Personal data” refers to any information relating to an identified or identifiable individual. We only collect and process the data strictly necessary for the purposes of delivering and improving our services. Sensitive personal data (such as racial origin, political or religious beliefs) is never requested or processed.

By using our Website, you consent to the processing of your personal data as described in this Policy. If you disagree with the terms of this Policy, please do not use the Website or our services.

1. When and What Data Do We Collect?

We may collect and retain personal data in the following circumstances:

  • When you browse the Website
  • When you fill out a form
  • When you contact us directly

This data is used solely to operate and improve our services, fulfill your requests, and communicate with you about our offerings. If you have opted to receive our emails or updates, we will use the data you provided accordingly. You may unsubscribe at any time.

1.1 Website Navigation

We collect the following technical data:

  • Connection data: IP address, MAC address, browser type, date and time of access
  • Browsing behavior: pages visited, time spent, and interactions

Cookies may be used for this purpose. See Section 5 for details.

1.2 Contact Form

By submitting a form, you consent to us using your data to respond to your request. You can withdraw this consent at any time as described in Section 6.

1.3 Customer Service

To respond to inquiries, we may collect and use your name, email address, and phone number.

2. How Do We Protect Your Data?

We implement technical and organizational measures to protect your personal data against alteration, loss, or unauthorized access. While we strive to maintain a high level of security, no system is completely infallible, and we cannot guarantee absolute data security.

3. When Do We Share Your Data?
3.1 With Third-Party Providers

Your data may be shared with external providers acting on our behalf, such as hosting, analytics, or communication services. These third parties are contractually obligated to use your data only for service delivery purposes and under strict confidentiality.

We will never share your personal data with third parties for marketing purposes without your explicit consent.

3.2 With Authorities

We may disclose your personal data to administrative or legal authorities if legally required or to protect our rights, users, or third parties from harm.

4. How Long Is Your Data Retained?

We retain your personal data only for as long as necessary for the purposes for which it was collected, in accordance with applicable laws and this Policy.

5. Cookies – How Are They Used?
5.1 What Is a Cookie?

A cookie is a small text file stored on your device when you visit a website. It allows the issuer to recognize the device on future visits.

Cookies used on our Website are automatically deleted after 13 months.

5.2 Why Do We Use Cookies?

Our cookies allow us to:

  • Analyze traffic and site usage
  • Adapt the Website display to your device and preferences
  • Remember your form inputs and navigation choices
  • Create remarketing lists and track conversions via Google Ads and Meta Ads
  • Enable social media integrations
5.3 Controlling Cookies

You can configure your browser to accept or reject cookies at any time. However, disabling cookies may affect the performance and availability of certain features.

Instructions for managing cookies in common browsers:

  • Internet Explorer / Edge: Tools > Internet Options > Browsing History > Settings
  • Firefox: Tools > Options > Privacy > Show Cookies
  • Safari: Preferences > Privacy
  • Chrome: Preferences > Advanced > Site Settings > Cookies

More information is available on the CNIL website.

6. What Are Your Rights?

Under the GDPR, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Limit processing
  • Object to processing
  • Withdraw consent at any time
  • Port your data to another provider

You may exercise your rights by contacting us at:
📧 s.deschaumes@deschaumes.com
📮 330 route de Saint Amand, 18210 Saint-Pierre-les-Étieux, France
Please include a copy of a valid ID with your request.

7. Policy Updates

We reserve the right to update this Policy at any time. Updates will be posted on this page. Continued use of the Website after changes are made indicates your acceptance. If you disagree with any substantial updates, please discontinue use of the Website.

8. Supervisory Authority – CNIL

If you wish to file a complaint or learn more about your rights, you may contact the French data protection authority:
CNIL
📍 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
🌐 www.cnil.fr